Information about ID.me

Information about ID.me

NYS DOL uses ID.me’s secure online technology to verify the identity of unemployment insurance (UI) claimants and applicants. This tool allows New Yorkers to submit their identity documentation safely and efficiently as needed by the DOL.

When signing into the ID.me system, you must use the same email address that you used to file your claim for benefits. If you fail to do so, the completion of your verification will take longer than the normal processing time.

Be Vigilant Against Fraud

All ID.me emails will come from the email address [email protected] and text messages will come from 697365 (or NYSDOL). Do not send your identity verification documents or information to fraudsters who purport to be NYS DOL or ID.me.

If you are not applying for unemployment benefits, you should not go through the ID.me process of verifying your identity for NYS DOL. Victims of unemployment fraud may receive communication about ID.me - this should be disregarded unless you are also applying for unemployment benefits. Instead, report that you received the email, text, or letter to NYS DOL at on.ny.gov/uifraud. You will receive an email confirmation that NYS DOL has received your report – you do not need to speak to a representative to report fraud.

For more tips and resources to combat fraud, visit NYS DOL’s fraud resource page.

Other Resources

ID.me is a trusted, secure service used by various federal and state government agencies. For more information about verifying your identity with ID.me, watch this video and visit ID.me Support.

The documents below also contain important information.

• How to Set Up and Protect Your ID.me Account
• Verify Your Identity on a Video Call
• Top Nine Reasons Your Documents Might Get Rejected
• Verifique su identidad a través de una videollamada
• Cómo configurar y proteger su cuenta ID.me
• Las nueve razones principales por las que sus documentos podrían ser rechazados